Who we are
Our website address is: https://dhakarobotics.com.
Dhaka Robotics assumes the following responsibilities:
- Data Protection: We are committed to safeguarding all data generated by and provided to us by our users, ensuring it is not stolen, compromised, or used in violation of this policy.
- No Data Sale: We never sell user-provided or user-generated data for financial gain or competitive advantage.
- Transparency: We provide transparency to our users regarding the data we collect, its purpose, and third-party access to user data.
- Data Breach Notification: If user data is compromised due to our failure to protect it or by legal order, we inform users to the fullest extent allowed by law.
User Information:
- When you register an account with Dhaka Robotics, we collect your email address and any additional contact information you provide. For orders, we retain records of order contents, delivery and billing addresses, and customer support communications.
- Browsing our website (with or without login) allows us to track user visits based on IP addresses.
- We analyze your product and content browsing behavior to offer personalized value through email and identify useful products/content.
Email Communication:
- We send emails related to order status (placed, paused, shipped, or ready for local pickup). We also verify email addresses and handle password reset requests.
- Users may receive emails requesting product reviews or feedback on their experience.
- In cases of privacy breaches, we notify affected users (e.g., compromised login information).
- Opt-in email subscriptions include newsletters, in-stock notifications, and comment reply alerts.
Support Interactions:
- Conversations with our support teams via email, chat, or phone may be recorded for training and audit purposes. Private conversations are not shared with third parties unless facilitated by third-party tools.
- We prioritize user privacy and confidentialit
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Logging and Retention:
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- We log web requests (time, IP address, referrer, user agent) to diagnose technical issues. Logs are retained for up to 60 days, with individually-identifying information obscured after one week.
- IP addresses are logged for specific actions (e.g., account creation, orders) and automatically deleted after a maximum of 60 days.
- Log data is not shared with third parties except under legal compulsion.
Where your data is sent
- Cookies and Tracking Technologies:
- Explain how your website uses cookies, tracking pixels, and other technologies to collect data.
- Mention whether users can opt out of certain tracking features.
- Third-Party Services and Links:
- Clarify how third-party services (e.g., payment gateways, analytics tools) handle user data.
- Specify that your privacy policy does not cover external websites linked from your site.
- Children’s Privacy:
- If your website is accessible to children, include a section addressing their privacy rights.
- Describe how you comply with regulations like COPPA (Children’s Online Privacy Protection Act).
- Data Retention Periods:
- State how long you retain user data (e.g., account information, order history).
- Explain the purpose behind data retention and any deletion policies.
- User Rights and Control:
- Inform users about their rights (e.g., access, correction, deletion) regarding their personal data.
- Explain how they can exercise these rights.
- Updates to the Policy:
- Mention that the privacy policy may be updated periodically.
- Provide a way for users to check for policy changes.
Closing Statement:
At Dhaka Robotics, we value your privacy and strive to maintain the highest standards of data protection. If you have any questions or concerns regarding our privacy practices, please don’t hesitate to contact us. Thank you for choosing Dhaka Robotics!
